Privacy Policy

NV361 Salon ("we," "us," or "our"), located at 361 W Valley Blvd, Colton, CA 92324, is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website at https://nv361salon.com/, use our services, book appointments or communicate with us via phone, email, text message or social media. By using our services, you agree to the terms outlined in this Privacy Policy.

1. What Information We Collect

Personal Information You Provide

When you interact with NV361 Salon, we may collect information that you voluntarily provide, including:

• Contact Information: Full name, email address, phone number and mailing address
• Appointment Details: Preferred services, stylist preferences, scheduling information and appointment history, including bookings made through our online booking system
• Payment Information: Credit or debit card details, billing address and transaction records, processed securely through third-party payment processors
• Communications: Messages, feedback, reviews and correspondence you send to us via email, text, phone or social media
• Marketing Preferences: Your opt-in status for promotional emails, SMS text messages and other marketing communications
• Service Preferences: Hair type, color preferences, treatment history, product preferences and any allergy or sensitivity information you share with our stylists
• Account Information: Username, password and profile details if you create an online booking account

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Device Information: IP address, browser type and version, operating system, device type and screen resolution
• Usage Data: Pages visited, time spent on pages, referring URLs, click patterns and navigation paths
• Location Data: General geographic location based on your IP address
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixels and similar technologies (see Section 4)

2. How We Use Your Data

NV361 Salon uses the information we collect for the following purposes:

• To schedule, confirm, modify and manage your salon appointments
• To provide personalized beauty, hair and nail services tailored to your preferences
• To process payments and maintain accurate billing records
• To send appointment reminders, confirmations and follow-up communications
• To send promotional offers, discounts, new service announcements and marketing materials, with your consent
• To respond to your inquiries, feedback and customer service requests
• To improve our website, services and overall client experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights
• To prevent fraud and maintain the security of our systems

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly, such as form submissions and navigation
• Analytics Cookies: Help us understand how visitors interact with our website through tools like Google Analytics, which collects anonymous usage data
• Functional Cookies: Remember your preferences and settings for a better browsing experience
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect it, including:

• SSL/TLS encryption on our website to protect data in transit
• Secure, PCI-compliant payment processing through trusted third-party providers
• Restricted access to personal data on a need-to-know basis among our staff
• Regular monitoring and updates to our security practices
• Password-protected systems and secure data storage

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Your User Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of any inaccurate or incomplete personal data
• Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
• Right to Opt Out: Opt out of marketing emails by clicking the unsubscribe link in any promotional email, or opt out of SMS by replying STOP
• Right to Data Portability: Request a copy of your data in a commonly used electronic format
• Right to Restrict Processing: Request that we limit the processing of your personal data under certain circumstances
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, use and disclose, the right to request deletion, the right to opt out of the sale or sharing of personal information (NV361 Salon does not sell personal information) and the right to non-discrimination for exercising these rights.

To exercise any of these rights, contact us at (909) 318-3194 or [email protected]. We will respond within 30 days.

7. Age Restriction

Our website, online booking and SMS program are intended for individuals 18 years of age or older. By opting in to our SMS program you confirm that you are at least 18 years old. We do not knowingly collect personal information from minors online. While NV361 Salon provides hair services for children, any appointment bookings, form submissions or SMS opt-ins must be completed by a parent or legal guardian. If we become aware that we have collected data from a child under 18 without parental consent, we will promptly delete it.

8. Sharing and Disclosure

NV361 Salon does not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

• Service Providers: Third-party platforms that help us operate our business, including payment processors, appointment scheduling systems, CRM platforms, email marketing services, SMS messaging services, website hosting and analytics tools. These providers may only use your data to perform services on our behalf
• Legal Requirements: When required by law, regulation, legal process or governmental request
• Business Protection: To protect the rights, property or safety of NV361 Salon, our clients or others
• Business Transfers: In connection with a merger, acquisition or sale of business assets, your information may be transferred to the new entity

All third-party service providers are contractually obligated to handle your data securely and only for the purposes for which it was shared. Mobile opt-in data is never shared for third-party marketing, as stated in Section 3.

9. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact NV361 Salon:

• Business Name: NV361 Salon
• Address: 361 W Valley Blvd, Colton, CA 92324
• Phone: (909) 318-3194
• Email: [email protected]
• Website: https://nv361salon.com/

10. Data Retention

NV361 Salon retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Appointment and service records may be retained for up to five (5) years. When your information is no longer needed, we will securely delete or anonymize it.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms or services that are not operated or controlled by NV361 Salon. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

NV361 Salon reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

13. Consent

By using the NV361 Salon website, booking an appointment, submitting your information through our forms or otherwise engaging with our services, you consent to the collection, use and sharing of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.